02/03/16

Access and Inquiry Officers

Access Officer under the Disability Act 2005

The Disability Act 2005 provides a statutory basis for making public buildings, services and information accessible to people with disabilities.  Under Section 26(2) of the Disability Act, 2005 each public body is required to appoint an Access Officer. Access Officers are responsible for providing or arranging for and co-ordinating the provision of assistance and guidance to persons with disabilities in accessing its services and generally to act as a point of contact for people with disabilities wishing to access such services.

The contact details for the Department’s Access Officer are as follows:

Access Officer under the Disability Act 2005

Department of Culture, Heritage and the Gaeltacht

Corporate Services

23 Kildare Street

Dublin 2 D02 TD30

Tel: (064) 6627309

 

Inquiry Officer under the Disability Act 2005

The Inquiry Officer will carry out investigations in private and will produce a report which will set out if your complaint is upheld and if there has been a failure by the Department of Culture, Heritage and the Gaeltacht concerning your complaint.  Where a failure has occurred, the report will outline the steps to be taken to ensure future compliance.  This report will be made available to the Secretary General of the Department and also to the person who made the complaint.

The contact details for the Department’s Inquiry Officer are as follows:

Inquiry Officer under the Disability Act 2005

Department of Culture, Heritage and the Gaeltacht

Corporate Governance

23 Kildare Street

Dublin 2 D02 TD30

 

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Department of Culture, Heritage and the Gaeltacht, 23 Kildare Street, Dublin , D02 TD30. Tel: 01 631 3800 / LoCall: 1890 383 000

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