Twitter Policy

Department of Culture, Heritage and the Gaeltacht on Twitter

Who we are:

The Department of Culture, Heritage and the Gaeltacht Twitter presence is managed by the Department’s Press Office.

Follow us on twitter: https://twitter.com/DeptAHG

If you follow us, you can expect tweets covering some or all of the following:

  • Press Releases on the Department’s activities and Ministerial speeches
  • Event information
  • Alerts about new content on our website
  • Other practical information on services available through the Department

Abusive or spam tweets will result in followers being blocked and reported directly to Twitter.

Who we follow: 

If you follow us, we will not automatically follow you back. This is to help our followers identify other Twitter accounts that we are following such as other Government Departments, state agencies and the Houses of the Oireachtas.

The Press Office will not respond to any abusive tweet/post or engage in any online arguments or debate.  Failure to engage shall not be viewed as a refusal to comment on a particular issue. We will not be able to provide replies or other feedback to our followers.  The best means of communicating a query to the Department is by emailing us at: customer.service@chg.gov.ie or press.office@chg.gov.ie

The accounts will be used primarily to provide information to the public and/or media.  We will not as a general rule, provide replies or other feedback to the Department’s followers.


Normally our Twitter account will be updated and monitored during office hours, Monday to Friday.

Twitter may occasionally be unavailable and we accept no responsibility for lack of service due to Twitter downtime.


Department of Culture, Heritage and the Gaeltacht, 23 Kildare Street, Dublin , D02 TD30. Tel: 01 631 3800 / LoCall: 1890 383 000

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