Post Office Network

Background & Role of this Department

It is Government policy that An Post should remain a strong, viable company in a position to provide a high quality postal service and maintain a national network of customer focused post offices in the community. The post office network plays an important role in serving the needs of business and domestic customers alike. However, the postal sector is undergoing systemic change, with migration towards electronic communications resulting in core mail volume decline year on year.

In recognition of the changing commercial environment, the previous Government established the Post Office Network Business Development Group, the remit of which was to examine the potential from existing and new Government and commercial business that could be transacted through the post office network. Mr. Bobby Kerr was appointed as the independent chairman of the group and he brought a depth of knowledge and experience in identifying and developing business opportunities for the post office network.

The final report of the group, which was published in January of this year, is available here  and details 23 recommendations which aim to Refresh, Renew & Reinvent the post office network.

The final report recommended that An Post should, following appropriate consultation with postmasters and others, review and amend the five-year strategy for the post office network.

The programme for Government commits to acting on all of the recommendations of the final report, including supporting the implementation of a basic payment account and enabling the payment of motor tax through the post office network.


For further information on this Departments role in relation to the Post Office Network please contact the Post Office Network & Broadband Implementation Unit at postofficenetwork@chg.gov.ie or on 0188832400

Department of Culture, Heritage and the Gaeltacht, 23 Kildare Street, Dublin , D02 TD30. Tel: 01 631 3800 / LoCall: 1890 383 000

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